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jbird1

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Posts posted by jbird1


  1.  

    This story is just an example what happens sometimes when users order software from us but use unreliable ISPs:

     

    Last week we got an upgrade order from one of our customers. Same day we sent this customer a mail with a product license and key. This mail wasn't delivered because this customer's ISP filtered it out as spam. This ISP sent us a mail where it explained what happened and asked to send another mail to a special address to remove us from their spam filter. We sent another mail to this special address. Guess what happened... We recieved another response back that said that this mail is spam too and it wasn't delivered either. This week we got mail from this customer who asked what happened with his order. We replied and explained the situation but you can guess now what happened next. This mail was also filtered out by customer's ISP.

     

    Conclusion. If you have ordered a product and don't get the license mail from us this most likely means that something is wrong with your e-mail account or ISP. (We always contact our customers who bought our software and during several years we sell software it happened only two or three times when customers didn't get their license mails because of our fault.) Try to send us a mail from different account or send a personal message to Dave or Pavel in this support forum.

     

    Regards,

    Pavel

     

    PS: We've just got another customer who sends us mails from yahoo mail account and though we reply back to all his mails it seems that he doesn't recieve them and sends us the same question over and over again.

    Hi Pavel:

     

    I purchased the Pro license and tried to use the key to unlock goodies.exe without success. I'm also wondering where the lib source code is.

     

    Also, wondering about the lower case register access. I know it's your standard but I wanted to make mine in all upper case. I created the replacement 16F690.h file and it compiled without an error but when it linked, it threw a duplicate global def error. These globals were defined somewhere elsewhere: STATUS,INDF,FSR,PCL Please tell me how to make all the register variables in upper case. thx

     

     

    I have similar license problem downloaded package, installed, it runs but when trying to register with name and code you emailed me it fails. it also gets flagged as a virus. please advise thanks

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