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Nonplussed

Can't Use Or Register Due To Access Violation

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Hi,

 

I'm having big problems running Boostc. When I first got the software & licence I tried

using it on a AMD XP2200+ with Win2K, but it kept throwing up "Access violations" So I

tried it on an Old Intel P3 with the same copy of Win2K and It worked.

 

Now the P3 mother-Board has died and my new machine is a AMD64 dual core and I'm

still using the same copy of Win2K, But like the Xp2200+ Boostc keeps throwing

"Access violations" so much so that I cannot even get the licence installed.

 

I did notice on the forum that certain Win2k licence keys maybe the problem,

but since I've been using the same Win2K & licence across all my machines and

the P3 worked OK, this would seem not to be the case, unless it only affects

AMD machines.

 

Also at the time when I was using Boostc on the P3, I sugested Boostc to two of

my friends who were coding pics for a living. I contacted them both in the last

week to see how they had got on with Boostc and found that both of them had

got the same "Access violations" and had both given up trying to use it.

Iterestingly both were using Win2K and AMD systems at the time, one of which was

a laptop.

 

All my testing has been with a clean install of Win2k & Service Pack 4, with no

other software or drivers except VGA card drivers which have all been different,

although all have been Nvidia.

 

If anyone has any sugestions or work arounds I would be grateful, as I've now

no way of codeing for pics. I realise that changing my OS may well be "an" answer

but as my job is writing for Win2K with MSVC6, the last thing I want to do is

change my OS at home.

 

Errors from two different win2K installs using ver 6.97 below:-

 

Error: Access violation at 0x005612A8 (tried to write to 0x000000B8), program terminated

 

Error: Access violation at 0x008892A8 (tried to write to 0x000000B8), program terminated

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My suggestion is to turn off some of the plugins and see if that works. I turn them off by renaming them from .dll to .dlx. Having developed a few plugins, I have found that a goof here or there will make SourceBoost crash sometimes here and sometimes there. If I disabled a few of the plugins, the problem would go away for a bit until I found the real problem in my code. It is a rare event so I have no real science to back it up but thought it might be worth a try.

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This sounds rather serious. I do run SourceBoost on several computers (XP and Vista) and don't have any access violation problems. Can you check if you can launch the following programs from command line (open the command prompt window, navigate to SourceBoost installation directory and launch the programs from there from command line): boostc_pic16.exe, boostlink_pic.exe, pp.exe, ide.exe, preg.exe. Please send your results to support@sourceboost.com

 

Regards,

Pavel

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Are there any other users either:-

 

Successfully using Boostc with windows 2000 with an AMD processor ?

 

- or -

 

Having problems using Boostc with windows 2000 with an AMD processor ?

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Nonplussed,

Are there any other users either:-

 

Successfully using Boostc with windows 2000 with an AMD processor ?

 

- or -

 

Having problems using Boostc with windows 2000 with an AMD processor ?

I now have a system setup with AMD Athlon XP 2200+ with 256MB RAM, running windows 2000. I have succesfully installed SourceBoost V6.97 and registered a Pro licence key, without any issue.

 

From the distance past I seem to remember that sometimes activation keys don't work on some operationg systems (the less commonly used ones). So the answer will probably to request a new activation key.

 

Regards

Dave

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Hi Dave,

 

I'm a little bit sceptical about the Windows licence issue because 3 different 2k licence's have already

been tried. Plus the fact that my 2k licence does work with an Intel P3 box, but not on any AMD box.

 

The 3 Licences tried:-

1 - Pre-installed OEM on a laptop.

2 - Retail Pro on an XP2000+

3 - Retail Pro on XP2200+, Amd64-3000+ and Amd64-4000 Dual core.

 

I have also tried someone else's "fix" regarding "user" as opposed to "administrator" account. This

also has no affect.

 

However I do have access to 6 or 7 other 2k Pro retail packs at work. (Purchased over a period of 2 years)

If you really believe that sooner or later I will come across one that will work on an AMD machine with

Boostc, I will give them ago. But I'd rather not do this blindly on a fools errand as this will take the best

part of a day to complete.

 

As my experiments so far have shown me that the faster Amd cpu's will produce the errors faster

and more consistently than the slower XP cpu's. Could you confirm for me that you are definitely

Access Violation free on your XP2200 setup by running the following test.

 

Running preg on the Passport wrapped 6.97 version of Boostc using a full C licence "multiple times". ie

Clicking OK on the preg app as soon as it has finished it's last licence install. This I have found causes

Access Violations more consistently than any other method. If this still proves to be OK, then I will try

all the other 2k licences next week.

 

Regards... Tim

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I'm a little bit sceptical about the Windows licence issue because 3 different 2k licence's have already

been tried. Plus the fact that my 2k licence does work with an Intel P3 box, but not on any AMD box.

I was referring to the BoostC license key, not the Win2k license key. Now I don't think will make any difference

 

Running preg on the Passport wrapped 6.97 version of Boostc using a full C licence "multiple times". ie

Clicking OK on the preg app as soon as it has finished it's last licence install. This I have found causes

Access Violations more consistently than any other method.

My experience is this: No access violations at all. But alot of the time registration of the compilers fail, even the command window displays success but the preg program indicates a failure in it's log window as well - maybe this is a related issue. I used your activation key QQA5YZE.... and that made no difference. I also just ran a batch file to key registering the PIC16 compiler and it was successful 51 out of 100 times.

 

Regards

Dave

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Dave,

 

Thanks for the licence key clarification.

 

I did spend a hour or so trawling the passport site looking for

answers, and there certainly seemed to be a trend with 2k causing

AV's as the end-users upgraded to faster machines. some were

fixed by altering the passport options, others were actually bugs.

 

I did consider wrapping one of my own consul apps to find out

which options caused the problem, but as security conscious

developers would likely receive such recommendations as

ill-advised, I dropped the idea.

 

As I appear to be the only one trying to use the Amd & 2k combination

it would seem that maybe I should call it a day and use the C18 compiler.

At least until I get myself an Intel box again. A pity about the lack C++ though.

 

Also it may not actually be an AMD problem at all, but more about 2k &

cpu speed, as the P3 was only 1ghz. Also the AV's are present with

or without a licence installed. It's just that using preg caused them with far

greater constancy than building a project.

 

If you do want to get to the bottom of the problem, I'm still willing to try

any new ideas you come up with. But as for me, I just can't see any more

avenues to try.

 

Regards... Tim

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Also it may not actually be an AMD problem at all, but more about 2k &

cpu speed, as the P3 was only 1ghz. Also the AV's are present with

or without a licence installed. It's just that using preg caused them with far

greater constancy than building a project.

What is surprising is that I'm not seeing any of the AV's, even with a similar hardware setup. That's a shame because it makes the whole thing much more difficult to nail.

 

Just re-capping on my test system a clean built machine with the following:

AMD Athlon XP2200+ 256MB RAM, Geforce MX440 graphics card.

Windows 2000 SP4 (not pro version)

IE 6.0

 

If you do want to get to the bottom of the problem, I'm still willing to try

any new ideas you come up with. But as for me, I just can't see any more

avenues to try.

Without other user reports of this issue and with being able to reproduce the problem we are kind of stuck.

 

Maybe Pavel has some thoughts ???

 

Regards

Dave

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Maybe Pavel has some thoughts ???

 

I'd blame some background task that runs on the computer and that upsets the SourceBoost protection system. The way to test this is to try to stop or kill processes running on the computer one by one and keep checking if access violations still happen.

 

Regards,

Pavel

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